May 2025

In case you missed them, here is a recap of and links to all of the U.S. commercial articles that were published in the Provider Newsroom in May.

Cigna Healthcare removes 96 codes from the list of services that require prior authorization

(May 30, 2025) To help reduce the paperwork and time providers (and patients) spend seeking approvals for more routine services, 96 codes have been removed from the list of services requiring prior authorization, including commonly requested cardiology, otolaryngology (ENT), and other routine services.

The Cigna Group champions Workforce Mental Health Summit, stressing importance of employer support

(May 27, 2025) Mental health is a top issue in the U.S. and there is a growing need for support to allow communities, individuals, and businesses to thrive. That was the key message at the April Workforce Mental Health Summit in San Francisco championed by David Cordani, chairman and CEO of The Cigna Group^®, and panelists that included Olympic champion gymnast Simone Biles.

Cigna Pathwell Specialty: Additions to the drug list

(May 20, 2025) For your patients using a specialty medication to treat a complex medical condition, review the additions to the Cigna Pathwell Specialty^® Drug List and the guidelines to ensure your patients receive maximum benefit coverage and seamless support for your care plan.

Addressing health care provider workplace violence

(May 20, 2025) Workplace violence was a key topic in our Cigna Healthcare^® Physician Advisory Council sessions. We have a steadfast commitment to helping providers address workplace violence and enabling providers to continue delivering high-quality care.

Partnership with LexisNexis Risk Solutions for provider data management

(May 9, 2025) Cigna Healthcare partners with LexisNexis Risk Solutions to help ensure we remain compliant with local and federal data validation mandates and that our provider directory remains accurate, which help patients with Cigna Healthcare coverage to find providers when they need care.

Mental Health Awareness Month: Why it matters now more than ever

(May 8, 2025) While Mental Health Awareness Month was celebrated in May, this is an ongoing concern all year round. Mental health awareness challenges have become increasingly prevalent, affecting individuals across all demographics. Providers like you are witnessing firsthand the rising demand for behavioral health services, with patients presenting complex emotional, behavioral, and physical health needs. Cigna Healthcare has resources to help.

Case management treatment plan requests help support patient care

(May 7, 2025) To help support your care of patients with Cigna Healthcare plans who have certain medical conditions, we offer holistic support through a comprehensive case management program. The program focuses on advocating for the health care provider’s current treatment plan, assisting with navigation of health care benefits, connecting patients to additional resources, and addressing barriers to care.

The power of nurses: A lasting impact on care

(May 6, 2025) Watch a short video featuring reflections from customers and health care professionals across our organization – highlighting the everyday strength and heart nurses bring to their work.

A Message of Thanks to Nurses

(May 5, 2025) Our celebration of nurses and all that they do to support you and your patients – during National Nurses Week, and year-round.

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